Shipping & returns
- Next day delivery, if ordered before 5 p.m. (on working days)
- Parcels by post with Post NL Track & Trace at €6.80 for NL
- Delivery to Belgium for €9.59
- Free shipping from €50 within the Netherlands & Belgium
- Always Track & Trace.
We ship the products you ordered to the address you specified with a Track & Trace code. We use reused and recycled filling materials to fill the packages.
- Orders placed on working days before 5:00 PM will be delivered the next working day.
- Track your package at http://www.postnl.nl/
You can return the product without giving reasons within 14 days of receiving the product, but because these are hygienic products, strict rules apply.
Therefore, only absolutely unused, unopened and undamaged products can be returned. Upon arrival, the products are checked very thoroughly by us.
If it is suspected that the product has been used or opened, or that the product has been damaged due to the customer’s fault, we reserve the right to refuse a returned product and in that case the purchase amount will not be refunded.
The product must be sent in the original packaging and with a track & trace code that you send to us by email, so that we can track its shipment. If the package does not arrive with us, we cannot continue the return procedure.
As soon as we have received the product in an undamaged condition, we will transfer the purchase amount as stated on the invoice within 14 days to an account number to be specified by you.
If it is suspected that the product has been used, opened or that the product has been damaged due to the fault of the customer, we reserve the right to refuse a returned product.
Please note: Any subsequent payments will not be forfeited in the event of a return. These must be paid to Bio4Men in the usual manner.
If you would like to return a product, please contact email@example.com or via the contact form. You will then receive further instructions on how best to return the product to us.